Support & Guides

Q&A

Frequent Asked Questions

To activate your product, log in to your account, go to the Product section, click Add Product, and enter the credentials you received by email. If you don’t have them, you can contact our support team to resend them. Click here for more info

Once your product is added, click the Edit button and choose a style. You can then toggle on the fields you’d like to display and fill in your details. [Click here for more info]

  • Ensure NFC is enabled on the phone.

  • For Android, tap the center-back of the phone; for iOS, tap the top front.

  • If you're using a metal card, only one side supports NFC — flip the card and try again.
    Contact us if the issue continues.

These advanced features are exclusive to Pro users. To enable them, please upgrade your subscription by contacting our team.

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